FREE WORLDWIDE SHIPPING
Free standard shipping on all orders worldwide. The customer is responsible for applicable duties and taxes.
PAYMENTSWe accept all major credit cards and Paypal for purchase transactions.
To return a purchase, your items must meet the following conditions:
–Be returned within 14 days of your delivery date
–Be in its original, unused, unaltered and unwashed condition
–Be returned with original uncut tags, authenticity certificate, care label and packaging
–Preorders and custom orders are not available for return
Grace Ling LLC reserves the right to reject returns which do not comply with our return policy. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.
To initiate a return, please email us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
A refund will be issued back to your original payment method within 5 business days of receiving your return. Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account. Please note that original shipping fees are not refundable.
You can always contact us for any return question at email@example.com.